Warranty
Our Warranty
A roof is only as good as the company behind it. Here's how we stand behind ours.
Two kinds of roof warranty
Every new roof comes with two separate kinds of protection. It helps to know the difference when you compare quotes.
| Workmanship warranty | Covers how the roof was installed. It comes from Big Al's Roofing, and it's in writing in your contract. |
|---|---|
| Manufacturer warranty | Covers defects in the materials: shingles, tile, underlayment or metal panels. It comes from the manufacturer, and terms vary by product and system. |
Our workmanship warranty
Every Big Al's roof comes with a 10-year labor warranty. If something we installed isn't right because of how we installed it, we come back and fix it at no charge for labor. The warranty terms are written into your contract, so you know exactly what's covered before work starts.
GAF System Plus Limited Warranty
Big Al's Roofing is a GAF Certified™ roofing contractor, so on GAF shingle roofs we can offer GAF's System Plus Limited Warranty. When the roof uses GAF Lifetime shingles plus at least three qualifying GAF accessories (like starter strip, ridge cap, leak barrier, roof deck protection or attic ventilation), System Plus adds:
- Lifetime limited warranty on the shingles and qualifying accessories.
- 50 years of non-prorated "Smart Choice" protection on materials, including tear-off and disposal costs when a covered defect requires it.
- Up to 15 years of wind coverage (up to 130 mph with GAF's special installation requirements).
System Plus covers GAF materials. Workmanship on your roof is covered by our own 10-year labor warranty. We register the warranty with GAF for you. Full terms are in GAF's warranty guide.
Manufacturer warranties
The products we install carry their own warranties. Some manufacturers offer extended system warranties when their matching components are used together and the roof is registered. We'll explain which warranty applies to your roof and help you register it.
- GAF Timberline HDZ
- Owens Corning TruDefinition Duration
- Westlake Royal Newpoint concrete tile
- Polyglass underlayments
- Englert A1300 metal
Keeping your warranty in good standing
- Keep your contract, permit, final inspection and warranty registration together.
- Have the roof maintained. See roof maintenance.
- Call us before anyone else works on the roof, like satellite, solar or A/C installers. Holes they make can affect coverage.